Are you a factory or trading company?
We are a professional factory specializing in thermal paper rolls and thermal labels with more than 23 years of experience, offering more advantages than trading companies.
Can you provide custom design services?
Yes, according to your requirements, we can add your logo, website, or other branding ideas to the paper box or paper roll. Our professional designers can create a design for you.
Can I request a sample order for paper rolls?
Yes, we welcome sample orders to test and check the quality. Mixed samples are also acceptable.
What is the typical lead time for orders?
Samples typically take 2-3 days, while mass production requires 2-3 weeks depending on the order quantity.
How do you ship the goods and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days to arrive. Airline and sea shipping options are also available.
What is your monthly production capacity?
Our current production capacity is approximately 1,800,000 units per month, ensuring stable supply for large-scale requirements.