Frequently Asked Questions
Is your company a manufacturer or trader?
We are an Industry & Trade company. We have our own investment in manufacturing facilities to strengthen our product supply chain as part of our long-term strategy.
What certificates do you have for these products?
All our products are ISO certified, 90% have CE certification, and some are FDA approved.
What is the warranty for this medical equipment?
Basically, the warranty is 14 months after the goods leave China. Some specific manufactured equipment carries a 24-month warranty.
What are the acceptable payment methods?
We accept T/T in advance, WESTERN UNION, MONEYGRAM, and L/C if required.
Do you offer OEM services?
Yes, we can provide OEM services. Some low-value products may require a minimum quantity to qualify for OEM customization.
What is your Minimum Order Quantity (MOQ)?
For common equipment, the MOQ is 1 piece. For consumable items, the quantity can be discussed based on requirements.